FAQ

WHAT IS THE MINIMUM ORDER?

Our minimum order is £99 however for free carriage the min order varies depending on several factors but for UK mainland, carriage paid orders are £450 plus VAT. For other areas please contact us to find out.

CAN YOU EXPORT?

All Export orders must be collected from our premises by a registered shipper who can provide the correct shipping documents. this is for legal reasons regarding VAT.

CAN I COLLECT ORDERS?

Yes absolutely, any order placed online can also be collected from our warehouse.

WHAT IF MY ORDER ISN’T CARRIAGE PAID?

Not an issue we will pick your order and then notify you have carriage charges.

WHY CAN’T I PAY ONLINE FOR PRODUCTS I’VE ORDERED?

We specialize in personalized customer service. One of our professional sales team will contact you to complete your transaction, including confirmation of availability and shipping costs. Often our sales team suggest additional products your customers will like based on your order and/or region.